What This Privacy Policy Covers
This policy applies to all personal data we collect when you register an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, contact our support team, or browse the platform from any device. We collect information in three ways: directly from you during
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registration and account verification, automatically through your session activity such as pages visited and device type, and from payment processors when a transaction is initiated through DuitNow or FPX. We use this data for four purposes — to run your account, to process and verify your
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payments, to respond to support requests, and to meet any obligations that apply under local law. We do not sell your personal information to third parties. Data shared with payment processors like Touch 'n Go eWallet or GrabPay is limited strictly to what is needed to
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complete your transaction. Your data is stored on servers with encryption in transit and at rest. Retention periods depend on account status and any legal requirements that apply in your jurisdiction. If you close your account, we retain certain records only for as long as required
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by law, after which they are deleted. Access to this platform and its data practices are available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.